Service Department

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Our Location

Brian Bemis Toyota
1890 Sycamore Rd
Dekalb, IL 60115
Get Directions

Service Hours

Monday7:30 am - 5:30 pm
Tuesday7:30 am - 5:30 pm
Wednesday7:30 am - 5:30 pm
Thursday7:30 am - 5:00 pm
Friday7:30 am - 5:30 pm
Saturday7:30 am - 4:00 pm
SundayClosed

Service

Ross Cartwright
Service Manager
I wanted to congratulate your service staff on excellent customer care! I brought my car into this dealership because I was having satellite radio problems; the service staff were able to correctly identify the problem and get it fixed within a timely manner (especially because my warranty was about to expire). I dealt mostly with Ross, who went above and beyond, to make sure this issue was fixed. I really appreciated his help! Also, thank you for providing a shuttle service so that I did not miss any days at work.
Jim Couch
Service Advisor
Service is exceptional! Jim was thorough and helpful. Informed me of options without trying to over-sell. Just "matter of fact." Brian Bemis service is one reason why our next car will be a Prius.
Adam Jacobs
Service Advisor
"Adam was very helpful throughout the process. He answered all our questions and was on top of any request we had. This is our second time dealing with him and he was as friendly and sufficient as always."



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